Reno Laptop Repair
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Virus & Malware Removal

Is your computer bogged down with a bad infection? We'll take care of it with a thorough, professional cleaning.

$89/hr

What We Clean

Our technicians handle every type of malicious software including viruses, trojans, spyware, adware, ransomware, rootkits, browser hijackers, and potentially unwanted programs (PUPs). We don't just run a single scan β€” we use multiple professional-grade tools to ensure your system is completely clean.

Our Process

We start with a thorough diagnostic to identify exactly what's on your system. Then we isolate and remove all malicious software, clean your browser settings, remove unwanted toolbars and extensions, and verify your system is running clean. Finally, we install or update your antivirus protection.

Remote Virus Removal

For less severe infections, we can sometimes perform virus removal remotely. Call us at (775) 203-1085 to discuss whether your situation can be handled remotely or requires an in-person visit.

Prevention

We'll also advise you on safe browsing habits and help you set up automatic protection to minimize the risk of future infections.

Frequently Asked Questions

How do I know if my computer has a virus?β–Ύ
Common signs include: extremely slow performance, unexpected pop-ups, programs opening or closing on their own, unfamiliar toolbars in your browser, your homepage changing without your input, and excessive hard drive activity. If you notice any of these, bring it in for a scan.
How long does virus removal take?β–Ύ
Most virus and malware removals are completed same day, typically in 1-3 hours depending on the severity of the infection. Severe infections with rootkits or ransomware may take longer.
Will I lose my files during virus removal?β–Ύ
In most cases, no. We clean the infection while preserving your files. In rare cases of severe ransomware, some files may already be encrypted. We always try to recover everything possible.
Do you install antivirus software?β–Ύ
Yes. After cleaning your system, we can install and configure antivirus software to protect you going forward. We recommend options for every budget, including free solutions.

Ready to fix it?

Book an appointment or give us a call. Walk-ins welcome.